Hickory Farms Reviews

Hickoryfarms.com offers a range of gourmet products with prices varying depending on the item. For example, the Savory & Spicy Nut Sampler is priced at $18.99, while the Easter Wine & Savory Snack Collection costs $29.99. Shipping costs are based on the value of the shipment, with standard delivery ranging from $9.99 to $22.99 for orders up to $124.99, and 17% of the merchandise value for orders between $150 and $999.99. Orders over $1000 incur a shipping cost of 24% of the merchandise value. Expedited and express shipping options are available at higher rates. Free shipping is offered on select gift baskets, and there are also sales and deals available for various products.

Hickoryfarms.com is celebrated for its gourmet food gifts and specialty baskets, with a focus on meat and cheese platters, chocolate baskets, and food gift towers. Among the popular products are the Cheese & Sausage Lover's Gift Box, Hearty Party Gift Box, and Summer Sausage & Cheese Gift Box. The Deluxe Signature Charcuterie Gift Box and gluten-free gift baskets are also favored choices. For those looking to celebrate or express gratitude, the Thank You Gifts, Birthday Gifts, and Champagne Gift Baskets offer curated selections of gourmet treats. The company's offerings are ideal for various occasions, ensuring customers can find the perfect gift to share with friends and family.

Hickoryfarms.com accepts a variety of payment methods for all goods, which must be made by credit or debit card. The cards accepted include Visa, MasterCard, American Express, and Discover. Additionally, payments can be made using a PayPal account. For those who have Hickory Farms gift cards, they must be redeemed over the phone or at a Hickory Farms kiosk and cannot be redeemed for cash. It is important to note that only one gift card can be used per order, and they are for one-time use only.

Hickoryfarms.com offers a return policy where customers can return products for a full refund if they are not 100% satisfied. Products must be unused, in their original condition and packaging, and returned within a specified number of days after purchase. Customized products are final sale and cannot be returned unless they are damaged during shipping. As for the shipping policy, Hickory Farms provides various shipping options, including standard and express methods. Shipping costs vary depending on the value of the shipment and the selected shipping method. Certain restrictions apply to shipping, such as the inability to ship wine-containing gifts to certain states and territories, and free shipping to APO/FPO military addresses on eligible items. Shipping details, including costs and restrictions, are available on their website.

Customer reviews for Hickory Farms are mixed, with some customers expressing dissatisfaction, particularly regarding customer service and the quality of summer sausage. Complaints include issues with order follow-up, automated service being down, and rude customer service responses. Some long-time customers have noted a decline in product quality over the years, describing the cheese as tasting like cheap plastic and expressing disappointment with the size of portions in gift baskets. However, there are also positive reviews that highlight Hickory Farms as a top choice for quality gourmet taste and presentation, especially praising their iconic summer sausages and aged cheddars. The company has been recognized for its long history and commitment to community support through charitable donations.