(4.5 / 5)1894+ Ratings

Hickory Farms Reviews

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Overall Rating

4.5
11 Reviews
  • 563%
  • 437%
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About Hickory Farms

Hickoryfarms.com is renowned for its wide array of gourmet food gifts and baskets. Their product line includes meat & cheese gifts, snacks, gift baskets, and corporate gifts. They are particularly famous for their Deluxe Signature Charcuterie Gift Box and offer a selection of gluten-free gift baskets. Customers can find summer sausage, cheese, sweets, chocolates, and wine gift baskets among their best-sellers. Hickory Farms takes pride in selling quality gifts that bring people together, with options suitable for various occasions like birthdays, thank-yous, and more. Additionally, they provide services such as hand-crafted and personalized gift options, ensuring there's something delicious for everyone.

Hickory Farms Pros & Cons

Pros:

  • Variety of Gift Options: Hickory Farms offers a wide range of gift baskets containing various items such as cheeses, sausages, fresh fruits, nuts, and chocolates.
  • Timely Deliveries: Some customers have reported timely deliveries, especially for APO/FPO shipping.
  • Effortless Gifting: The website emphasizes connecting people through effortless gifting with expertly curated flavors.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including false information about product availability and shipping delays.
  • Quality Concerns: Some reviewers have expressed dissatisfaction with the taste of the products, describing them as unappealing.
  • Order Accuracy and Fulfillment: There have been instances where orders were not fulfilled as promised, with customers receiving refunds instead.
  • Negative Reviews: Hickory Farms has a low rating on Sitejabber, indicating that most customers are generally dissatisfied with their purchases.

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Hickory Farms Customer Reviews (11)

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John Box
John Box
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Feb 10, 2023
Naomi White
Naomi White
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Feb 10, 2023
Tim Rodriguez
Tim Rodriguez
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Feb 10, 2023
Cristina Stamant
Cristina Stamant
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Feb 9, 2023
Nura Kadiev
Nura Kadiev
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Feb 9, 2023
Durandana Adler
Durandana Adler
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Feb 9, 2023
Leonora Torres
Leonora Torres
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Feb 8, 2023
Pierpont Grivois
Pierpont Grivois
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Feb 7, 2023
Valiant Saucier
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Feb 7, 2023
Mason Banks
Mason Banks
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Feb 7, 2023

Hickory Farms Customer’s Q&A

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Hickory Farms Features and Benefits

Key features and benefits of hickoryfarms.com include:

  • Wide Selection: Offers nearly 175 gift baskets and boxes.
  • Quality Products: Products are crafted with the highest quality, fresh ingredients.
  • Variety: Savory meats, cheeses, and sweet desserts are carefully selected.
  • Gourmet Gifts: Perfect for celebrating every occasion and letting the people in your life know you’re thinking of them.
  • Price Range: Prices range from $19.99 to $275.
  • Reputation: In business for over 70 years.
  • Free Shipping: Many of Hickory Farms' gift baskets and boxes come with free shipping.
  • Sales: Often has sales that can make your gift-giving even more affordable.
  • Gluten-Free Options: Offers a gluten-free gift package.
  • Corporate Discounts: Offers corporate discounts to customers.
  • Sustainable Packaging: Emphasizes the sustainable packaging method.

These features and benefits make hickoryfarms.com a popular choice for gourmet food products and gift baskets. The site is known for its impressive savory gift baskets as well as a top-notch variety of sweet gift packages. The website has an extensive collection of gift sets containing award-winning products with various flavors to meet your preferences. The company has a perfect gift for that special occasion and holidays. Hickory Farms has a solid social media presence; reputable publications have also mentioned the products. If you are unsure if the brand is worth the investment, keep reading and explore more about these guys. This is vital before making any final decision or commitment. Thus, Hickory Farms began with cheese as the first product in the package. Robert started with hand-cut cheese, which he sold at the local trade shows as well as fairs. This delectable dairy immediately became a hit, which steamed the founder's success to continue expanding the business and started to bring in and explore more products into the package or repertoire. Some of these are famous beef sticks as well as summer sausages. Through development, Hickory Farms opened the first retail store outside Toledo in 1959. The retail store's success made the founder become a buzz on the market, and Hickory Farms steamed, created more job opportunities, and struggled to meet the product demand among the customers.

Hickory Farms Pricing

Hickory Farms offers a variety of gift baskets and gourmet food gifts with different price points. Here are some general price ranges:

  • Gifts Under $30: Various small gift items and treats.
  • Gifts Under $50: Mid-range gift baskets and gourmet food selections.
  • Gifts Under $100: More extensive and premium gift baskets and gourmet food collections.

For specific pricing details, it is recommended to visit their website or contact their customer service.

About Hickoryfarms.com Payment Method?

Hickoryfarms.com accepts a variety of payment methods for all goods, which must be made by credit or debit card. The cards accepted include Visa, MasterCard, American Express, and Discover. Additionally, payments can be made using a PayPal account. For those who have Hickory Farms gift cards, they must be redeemed over the phone or at a Hickory Farms kiosk and cannot be redeemed for cash. It is important to note that only one gift card can be used per order, and they are for one-time use only.

Hickory Farms FAQs

FAQ

How To Open A Hickory Farms Account?

To open an account on hickoryfarms.com, follow these steps:

  1. Visit the Hickory Farms website.
  2. Click on My Account to access the account section.
  3. If you're a new user, you'll need to create an account.
  4. Your email address will serve as your account identification.
  5. Create a password that will assure only you have access to your account information.
  6. Your account will store information such as order history and your billing and shipping address.
  7. It also offers you the ability to track your orders.

Remember, your email address and password are important for managing your account and placing orders. Enjoy shopping at Hickory Farms!

FAQ

Hickory Farms Alternatives

Here are the top alternatives to hickoryfarms.com:

  1. Edible Arrangements: Known for their fruit arrangements and gift baskets. They offer a variety of options for different occasions.

  2. Harry & David: Offers a wide range of gourmet gifts, including pears, honeybell oranges, and wine.

  3. Shari's Berries: Specializes in chocolate-covered strawberries and other sweet treats, perfect for gifting.

  4. Wine Country Gift Baskets: Offers gift baskets filled with gourmet food, chocolate, fruit, and wine.

  5. Swiss Colony: Offers a wide selection of food gifts, including petits fours, butter toffee, fruitcake, cheese, and sausage.

  6. Gourmet Gift Baskets: Handmade gift baskets packed with premium wine, chocolates, fruits, nuts, and beer.

  7. Wisconsin Cheeseman: Known for their award-winning cheese, specialty meats, and handcrafted pastries and confections.

  8. Omaha Steaks: Specializes in premium steaks and gourmet food gifts.

  9. Gift Tree: Offers a wide variety of gift baskets, wine gifts, flowers, and more.

  10. Figi's: Offers a variety of food gifts, including cheese and meat gifts, baked goods, and gift baskets.

These alternatives offer similar products and services to Hickory Farms, such as food & fruit gift baskets, and have been ranked based on product features, overall customer ratings, brand popularity, and price point.

FAQ

About Hickoryfarms.com Prices and Cost?

Hickoryfarms.com offers a range of gourmet products with prices varying depending on the item. For example, the Savory & Spicy Nut Sampler is priced at $18.99, while the Easter Wine & Savory Snack Collection costs $29.99. Shipping costs are based on the value of the shipment, with standard delivery ranging from $9.99 to $22.99 for orders up to $124.99, and 17% of the merchandise value for orders between $150 and $999.99. Orders over $1000 incur a shipping cost of 24% of the merchandise value. Expedited and express shipping options are available at higher rates. Free shipping is offered on select gift baskets, and there are also sales and deals available for various products.

FAQ

About Hickoryfarms.com Popular Products and Services?

Hickoryfarms.com is celebrated for its gourmet food gifts and specialty baskets, with a focus on meat and cheese platters, chocolate baskets, and food gift towers. Among the popular products are the Cheese & Sausage Lover's Gift Box, Hearty Party Gift Box, and Summer Sausage & Cheese Gift Box. The Deluxe Signature Charcuterie Gift Box and gluten-free gift baskets are also favored choices. For those looking to celebrate or express gratitude, the Thank You Gifts, Birthday Gifts, and Champagne Gift Baskets offer curated selections of gourmet treats. The company's offerings are ideal for various occasions, ensuring customers can find the perfect gift to share with friends and family.

FAQ

What are the customer reviews for Hickory Farms?

Customer reviews for Hickory Farms are mixed, with some customers expressing dissatisfaction, particularly regarding customer service and the quality of summer sausage. Complaints include issues with order follow-up, automated service being down, and rude customer service responses. Some long-time customers have noted a decline in product quality over the years, describing the cheese as tasting like cheap plastic and expressing disappointment with the size of portions in gift baskets. However, there are also positive reviews that highlight Hickory Farms as a top choice for quality gourmet taste and presentation, especially praising their iconic summer sausages and aged cheddars. The company has been recognized for its long history and commitment to community support through charitable donations.

FAQ

What payment methods are accepted by Hickory Farms?

Hickory Farms accepts payment by Paypal, Visa, American Express, Mastercard, and Discover.
FAQ

What are the shipping options and estimated delivery times offered by Hickory Farms?

Hickory Farms offers three shipping options: Standard (3-5 business days), Expedited (2-3 business days), and Express (1-2 business days). Canada eligible items take typically 6-8 business days, and military eligible items take 2-4 weeks for delivery.
FAQ

Does Hickory Farms ship internationally?

Hickory Farms does not ship perishable items to international destinations. However, non-perishable gifts can be shipped to Puerto Rico.
FAQ

What is Hickory Farms' return policy?

Hickory Farms offers a 100% satisfaction guarantee. If you or your gift recipients are not completely satisfied with a Hickory Farms item, you can call or email for a replacement, refund, or credit.
FAQ

Does Hickory Farms offer a warranty for their products?

Hickory Farms does not explicitly state that they offer a warranty for their products. However, they do offer a 100% satisfaction guarantee and will work with customers to ensure they are satisfied with their purchases.
FAQ

Hickoryfarms.com Return Policy?

Hickoryfarms.com offers a return policy where customers can return products for a full refund if they are not 100% satisfied. Products must be unused, in their original condition and packaging, and returned within a specified number of days after purchase. Customized products are final sale and cannot be returned unless they are damaged during shipping. As for the shipping policy, Hickory Farms provides various shipping options, including standard and express methods. Shipping costs vary depending on the value of the shipment and the selected shipping method. Certain restrictions apply to shipping, such as the inability to ship wine-containing gifts to certain states and territories, and free shipping to APO/FPO military addresses on eligible items. Shipping details, including costs and restrictions, are available on their website.